Returns & Exchanges
At Glitch Productions Store, we want to ensure you are completely satisfied with your limited edition merchandise. If your items are damaged or incorrect, you can initiate a return or exchange within 30 days of delivery.
Contact Support
Email our support team with your order number and photos of the items you wish to return or exchange.
Receive Authorization
Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) and further instructions.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship and Track
Drop off your package at the designated carrier and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing